1. Introduction
At LAYN, we are committed to protecting your privacy in accordance with the laws of Bangladesh, including the Information and Communication Technology (ICT) Act, 2006. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or purchase products from us.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, shipping address, and payment details when you make a purchase.
Usage Data: Information about how you navigate and interact with our website, such as IP addresses, browser type, and browsing behavior.
3. How We Use Your Information
Your personal information is used for the following purposes:
To process and fulfill orders, including payment and delivery.
To provide customer service and handle any inquiries.
To send updates on your order status, promotions, or new products.
To improve our website and services through data analysis.
4. Compliance with Bangladesh Laws
We ensure that the collection, storage, and processing of your personal information comply with the ICT Act, 2006, the Digital Commerce Guidelines, 2018, and other applicable Bangladeshi regulations. Your personal information will not be used for purposes outside those disclosed in this Privacy Policy.
5. Sharing of Information
We may share your personal information with:
Third-Party Service Providers: For processing payments, delivering products, or marketing communication, under strict confidentiality agreements.
Legal Authorities: If required by law, or to comply with requests by government authorities or to protect the rights and interests of LAYN, our customers, or others.
6. Data Security
We implement adequate security measures to protect your information from unauthorized access or disclosure. However, while we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security, particularly when transmitted over the internet.
7. Retention of Information
We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by Bangladeshi law. Once the data is no longer needed, we will securely delete or anonymize it.
8. Customer Rights
Under Bangladeshi e-commerce regulations, you have the following rights:
Access and Correction: You can request access to the personal data we hold about you and ask for any inaccuracies to be corrected.
Data Deletion: You may request that we delete your personal information, except where we are required to retain it for legal reasons.
Consent Withdrawal: You can withdraw your consent for us to use your personal data for marketing purposes at any time.
To exercise any of these rights, please contact us at info@thelayn.com
9. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files that help us track website usage and remember your preferences. You can choose to block cookies by adjusting your browser settings, but this may affect how you interact with the site.
10. Third-Party Websites
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing personal information.
11. Updates to This Policy
We may revise this Privacy Policy from time to time to comply with changes in Bangladeshi laws or our business practices. Any updates will be posted on this page, and we encourage you to review the policy periodically.
12. Contact Us
For any questions or concerns regarding this Privacy Policy or your personal information, please contact us at info@thelayn.com